Customer Service
Sempra Energy Solutions cutting-edge risk-management products are structured to meet the unique needs of our customers. Our products and services are tailored to capture the benefits of deregulation.
Providing excellent service to our customers is the top priority for Sempra Energy Solutions. We work closely with all customers to provide market-specific information that helps customers develop and use energy-procurement and hedging strategies.
Our back-office systems are among the best in the industry. We are the only active retail energy-services provider that is ISO 9001-2000 certified.
We understand that every customer is different, and we pride ourselves in being good listeners. As your energy-service partner, we are devoted to providing you with world-class customer service.
If you have questions, contact our toll-free number, 1-877-273-6772, or send an e-mail to CustomerService@SempraSolutions.com.
Physical Address for Courier/Fed Ex:
Sempra Energy Solutions LLC
ATTN: Lockbox Department #24220
525 West Monroe Street, 8th Floor
Chicago, IL 60661
Sempra Energy Solutions LLC
ATTN: Lockbox Department #730964
14800 Frye Road. 2nd Floor
Fort Worth, TX 76155
Sempra Energy Solutions LLC
ATTN: Lockbox Department #100967
2710 Media Center Drive
Building #6, Suite 120
Los Angeles, CA 90065
Sempra Energy Trading is a full-service energy trading company - one of the largest in North America.